Display Type
Transaction Clarity
Customers see exact amounts before completing payment on any touch-screen POS machine.
Reduces Checkout Disputes
Real-time amount display eliminates payment confusion and post-transaction disputes. Clear itemization prevents "Did you charge me twice?" complaints and chargebacks.
Flexible Mounting Options
Pole-mounted, countertop, or wall-mounted installation options fit any counter layout. Adjustable viewing angle ensures visibility from all customer positions during payment processing.
Overview
CD-400 Customer Display: Real-Time Transaction Transparency for POS Counters
The CD-400 is a purpose-built customer display for POS environments engineered to reduce checkout friction and build payment confidence. This customer display for POS integrates seamlessly with Essae's entire peripheral ecosystem. Pair with POS customer-facing display setups for expanded counter transparency.
CD-400 Customer Display at a glance
Power
DC 5V
Software driver
OPOS / JPOS : Windows 10
| General | |
|---|---|
| Characters | 20 Characters x 2 Lines |
| Display Type | Graphic LCD with Blue backlight / VFD Green display |
| Brightness | 1000cd/m² / 700cd/m² |
| Interface | |
| Interface | USB |
| Software driver | OPOS / JPOS : Windows 10 |
| Power | |
| Power | DC 5V |
Why the CD-400 Earns Its Keep
Eliminates Payment Confusion
Customers see exact totals before swiping their card, reducing payment disputes and refund requests.
Speeds Up Checkout Flow
Clear itemization display lets staff complete payments instantly without clarification delays.
Builds Trust at the Counter
Professional real-time display signals that your business handles payments transparently. Customer confidence increases alongside checkout speed.
Compatibility
Works with Every Essae POS Terminal
The CD-400 customer display for POS has been tested and certified across the entire Essae terminal lineup. USB and Serial connection options work with entry-level machines through flagship widescreens.
Pair it with
MSR-300: Magnetic Card Reader
Accurate magnetic card reader and MSR reader built for retail, hospitality, and F&B POS counters. Handles card swipes reliably across all billing environments.
FAQ
Does the CD-400 work with all Essae POS terminals, or only specific models?
The CD-400 is certified across the entire Essae terminal lineup from entry-level to flagship widescreens. USB and Serial connection options ensure compatibility with any current or legacy Essae machine.
What mounting option works best for our counter layout?
The CD-400 offers pole-mounted, countertop, and wall-mounted installation. Pole mounting keeps the display visible during payment without taking counter space. Countertop mounting works for compact stations. Choose based on your counter depth and customer traffic flow.
Can we use the CD-400 alongside the SS-500 second screen?
Yes. Pairing the CD-400 with the SS-500 creates expanded counter transparency. The CD-400 manages customer-facing display tasks while the SS-500 handles dual-screen checkout scenarios for maximum billing clarity.
What information displays on the CD-400 during checkout?
The display shows itemized line items, discounts applied, subtotals, taxes, and the final amount due. Customers see everything before payment processing, eliminating surprises and disputes at the counter.
Does the CD-400 require special drivers or setup?
No. OPOS drivers ship pre-installed with both USB and Serial connection options. The display integrates on day one with zero reconfiguration or IT involvement needed.
Contact Us
Tell us about your counters
We're happy to answer your questions and help you determine which Essae POS configuration best fits your counters.