Support

POS machine FAQ

Buying

How do I buy an Essae POS?
Can I buy direct, or only via partners?
Is there a minimum order quantity?
Do you sell to individuals (B2C)?

Product

What types of POS hardware does Essae offer?
Are they suitable for high-traffic counters?
Do they have built-in printers?
Are they BIS certified?
Does the POS 916 support barcode scanners?
Is the POS 916 suitable for high-volume retail environments?

Software & Integrations

Do you provide POS software?
Is the hardware GST-ready?
Which operating systems are supported?
Do you supply SDKs and drivers?

Service & Warranty

What is the standard warranty?
How do I raise a service request?
What is the response SLA?
Contact Us

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